Agri Junction endeavors to
ensure that every transaction at our website is seamless. We take great care in
delivering our products and adhere to the highest quality standards. In the odd
case that you do not love our products, here is our policy on returns:
- In the unlikely event that your product
arrives damaged, defective or different/wrong item, to return or exchange
a product or report damage in transit within the applicable return window,
please get in touch with our Customer Care within 48 hours of delivery:
- By telephone at 8037120248 between 10.00
AM to 7.00 PM IST (Monday to Saturday).
- Drop us email at firstname.lastname@example.org
with your order number, date of transaction, delivery address and image
of the wrongfully delivered or defective item.
- Agri Junction team must receive and
approve your return request. Once your request is received and approved,
we will arrange for a return pick up at an agreed time.
- Once your return has been authorized,
we'd be happy to process your exchange/refund. You can exchange this item
for a different Dimension/weight/ or return for a refund. You can choose
to receive the refund in the form of credit for your convenience, which
will reflect in your Agri Junction pay account after we receive the item
and it has gone through the necessary quality checks. However, if you'd
like to receive the amount back to the same payment mode that you used to
place this order, we will initiate the refund after we receive the item
and it has gone through the necessary quality checks.
- Please keep the item in its original
condition, with user manual, warranty cards, and original accessories in
manufacturer packaging for a successful return pick-up.
- We aim to process all returns within one
- In case you have purchased an item which
has a free gift/offer associated with it and you wish to return the main
item, then you will have to return the free product as well.
- All returns are subject to the discretion
of Agri Junction. But we're a friendly bunch.